Clearance Verification Clerk - Data Entry & Support (Remote)

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 38,000 - 46,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 to support the Office of Children, Youth and Families in thorough clearance processing and customer service. The role involves reviewing applications, handling records, and using multiple information systems to ensure accurate determinations.

You will be a compassionate, professional first point of contact for callers and visitors, performing data entry, record checks, and communications regarding clearance status.

Qualifications

• One year clerical experience or equivalent training.
• Ability to review records across state and federal databases.
• Strong communication and customer-service skills.

Responsibilities

• Answer calls and explain required steps for clearance processing.
• Enter application information into electronic systems.
• Review applicant data for accuracy against databases.
• Evaluate criminal history and child-abuse findings for eligibility.
• Provide written and verbal status updates to applicants.
• Handle mailroom duties and other clerical tasks as needed.

Skills

Customer Support

Data Entry

Record Review

Communication

Attention to detail

Tools

Information systems

Records management

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 to support the Office of Children, Youth and Families in thorough clearance processing and customer service. The role involves reviewing applications, handling records, and using multiple information systems to ensure accurate determinations.

You will be a compassionate, professional first point of contact for callers and visitors, performing data entry, record checks, and communications regarding clearance status.