Cleaning Area Manager

Talbotchamber; Stevensville (MD); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401k +4% match

Medical benefits

Job summary

Quality Staffing Services seeks a Cleaning Area Manager (Bilingual) to oversee cleaning crews in Stevensville, MD and surrounding counties. You will lead and develop teams, ensure service quality, and maintain safety standards while supporting client relationships.

The role requires bilingual English/Spanish communication, supervision experience, and a proactive leadership mindset in a fast-paced environment.

Qualifications

• Bilingual in English and Spanish is required.
• Prior supervisory or team-lead experience preferred in related fields.
• Strong leadership, communication, and customer service skills required.
• Ability to train, coach, and develop employees.
• Comfortable using email and basic technology tools.

Responsibilities

• Lead, train, and support cleaning crews across assigned territories.
• Conduct routine quality inspections and ensure safety standards.
• Manage recruiting, onboarding, and employee documentation.
• Address customer inquiries promptly and foster strong client relationships.
• Identify opportunities to retain and grow customer accounts.
• Provide operational support and assist crews during staffing shortages.

Skills

Bilingual English/Spanish

Leadership

Customer service

Communication

Supervisory experience

Job description

Cleaning Area Manager (Bilingual)

Note: All communications with candidates will be kept strictly confidential.

We are seeking a motivated and hands-on Cleaning Area Manager for a growing cleaning division to oversee cleaning teams across Talbot, Caroline, and Dorchester counties. Reporting directly to the Night Operations Manager, this leadership role is responsible for supporting employees, ensuring customer satisfaction, maintaining service quality, and driving operational excellence. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is committed to developing team members while delivering exceptional service.

Salary:

Base salary up to $45,000 annually, plus quarterly performance bonus opportunities

Benefits:

401k +4% match, medical benefits

Job Type:

Full-time

Work Location:

Stevensville, MD (Company Office)

Territory includes Easton, Denton, Cambridge, St. Michaels

Essential Job Functions:

• Lead, train, and support cleaning crews
• Conduct routine quality inspections and ensure compliance with company safety standards.
• Manage recruiting, hiring, onboarding, and employee documentation.
• Address customer inquiries and concerns promptly while fostering strong client relationships.
• Identify opportunities to retain and grow customer accounts.
• Provide operational support and work alongside crews when staffing shortages or business needs arise.
• Promote a positive, productive, and accountable work environment.

Qualifications:

• Bilingual in English and Spanish required.
• Prior supervisory, team leadership, or service-industry experience preferred, including janitorial services, facilities management, hospitality, construction, landscaping, or related fields.
• Strong leadership, communication, and customer service skills.
• Demonstrated ability to train, coach, and develop employees.
• Excellent problem-solving abilities and a self-motivated, results-oriented mindset.
• Comfortable using email, mobile applications, and basic technology tools.
• Valid driver's license with a clean driving record required.
• Ability to adapt to changing priorities and support field operations as needed.

Shift & Schedule:

Arrival/start typically between 2:00 p.m. and 4:00 p.m. Typical finish time is between 10:00 p.m. – 12:00 a.m. Monday – Friday. No weekends unless there is an emergency.

About QSS:

Since 1995, Quality Staffing Services has been committed to connecting great people with great jobs. We provide career matching, coaching, and skilled training, empowering candidates to achieve their professional goals. Businesses trust us to deliver customized workforce solutions, ensuring the right fit for both employers and job seekers. Our industry-expert Career Placement Specialists carefully match talented, driven individuals with opportunities that align with their skills and aspirations.

With offices in Cambridge, Easton, and Salisbury, Maryland, we proudly serve clients and candidates across the Delmarva Peninsula (Delaware, Maryland, and Virginia).