Cleaning Area Manager — Lead 6–10 Teams (Mid-Atlantic)

Quality Staffing Services; Stevensville (MD); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401k +4% match

medical benefits

Job summary

Quality Staffing Services is seeking a motivated Cleaning Area Manager to oversee 6–10 cleaning teams across Kent, Queen Anne's, and Annapolis from the Stevensville, MD office. This leadership role reports to the Night Operations Manager and focuses on supporting employees, ensuring customer satisfaction, maintaining service quality, and driving operational excellence.

The ideal candidate is a proactive leader who thrives in a fast-paced environment, can recruit, train, and develop staff, and is

Qualifications

• High school diploma or GED required.
• Bilingual in English and Spanish required.
• Prior supervisory or team-lead experience in janitorial, facilities, hospitality, construction, landscaping, or related fields.
• Strong leadership, communication, and customer service skills.
• Ability to train, coach, and develop employees.
• Excellent problem-solving and self-motivated mindset.
• Proficient with email, mobile apps, and basic technology tools.
• Valid driver's license with clean driving record.
• Ability to adapt to changing priorities and support field operations.

Responsibilities

• Lead, train, and support cleaning crews.
• Conduct routine quality inspections and ensure compliance with company safety standards.
• Manage recruiting, hiring, onboarding, and employee documentation.
• Address customer inquiries and concerns promptly while fostering strong client relationships.
• Identify opportunities to retain and grow customer accounts.
• Provide operational support and work alongside crews when staffing shortages or business needs arise.
• Promote a positive, productive, and accountable work environment.

Skills

Leadership

Communication

Customer service

Problem solving

Training

Coaching

Adaptability

Tech literacy

email & mobile

Driving

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Quality Staffing Services is seeking a motivated Cleaning Area Manager to oversee 6–10 cleaning teams across Kent, Queen Anne's, and Annapolis from the Stevensville, MD office. This leadership role reports to the Night Operations Manager and focuses on supporting employees, ensuring customer satisfaction, maintaining service quality, and driving operational excellence.

The ideal candidate is a proactive leader who thrives in a fast-paced environment, can recruit, train, and develop staff, and is