Classroom Tech & AV Support Specialist II

Boston University

Boston (MA)

Sur place

USD 63 000 - 81 000

Plein temps

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Résumé du poste

Boston University Medical Campus IT - Educational Media seeks an audio/visual and instructional technology professional to join its team. The role focuses on operating, maintaining, and supporting classroom technology systems and services, with opportunities to lead projects as Project Coordinator, Project Lead, Technical Lead or Client Lead for events requiring long-term planning.

Ideal candidates will have 2 years of related technology experience (preferably in higher education), plus a

Qualifications

  • 2 years of experience in a related technology environment, preferably in Higher Education.
  • Bachelor's Degree in related discipline is preferred but not required.
  • Solid experience with classroom/event AV support and troubleshooting.

Responsabilités

  • Operate, maintain, problem-solve and provide tech support for classroom technology systems and services.
  • Serve on multiple project teams in a variety of roles such as Project Coordinator, Project Lead, Technical Lead or Client Lead for events requiring long-term planning.
  • Support faculty, staff, and students, including on-call coverage and weekend events as needed.

Connaissances

AV troubleshooting
Technical support
Customer service

Formation

Bachelor's degree in related discipline

Outils

MS Office
Service/Incident ticketing system
Space scheduling databases
Digital signage platforms
Lecture capture systems

Description du poste

Boston University Medical Campus IT - Educational Media seeks an audio/visual and instructional technology professional to join its team. The role focuses on operating, maintaining, and supporting classroom technology systems and services, with opportunities to lead projects as Project Coordinator, Project Lead, Technical Lead or Client Lead for events requiring long-term planning.

Ideal candidates will have 2 years of related technology experience (preferably in higher education), plus a

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