Classroom AV & IT Support Specialist

Confidential

Pittsburgh (Allegheny County)

On-site

USD 52,000 - 65,000

Full time

2 days ago

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Job summary

Confidential University is seeking an IT & AV Support Specialist to provide on-site audio-visual and desktop support for classes and events, ensuring reliable technology in classrooms, hybrid courses, and events.

The ideal candidate will have strong troubleshooting skills, experience supporting users in classroom or event environments, and working knowledge of audio-visual systems, Zoom, desktop computers, cameras, microphones, and related equipment.

Qualifications

Experience providing audio-visual, desktop, classroom technology, or technical support.
Working knowledge of audio-visual equipment and integrated classroom technology.
Experience troubleshooting computers, displays, cameras, microphones, speakers, and related equipment.
Familiarity with Zoom and hybrid/virtual meeting technologies.
Strong troubleshooting and problem-solving abilities.
Excellent customer service and communication skills.
Ability to work independently in a classroom and event environment.
Ability to remain calm and responsive when troubleshooting technology issues during live classes or events.

Responsibilities

Provide on-site IT & AV support for classes and events.
Ensure classrooms, hybrid courses, and events have reliable technology and audio-visual capabilities.
Troubleshoot issues with Zoom, cameras, microphones, displays, and podium computers during live sessions.