Class Experience Lead

Life Time, Inc.; Bridgewater (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and We

401(k) retirement savings plan with…

Training and professional development

Paid sick leave where required by law

Job summary

Life Time, Inc. is looking for a Class Experience Lead to oversee the member experience across all Life Time classes—studio, cycle, yoga and small group. You will partner with the Concierge Manager to guide members to the right class and mentor instructors to deliver outstanding experiences.

You’ll also oversee spaces to ensure the right ambiance and appearance. Key duties include mentoring and coaching team members, maintaining clean, organized spaces with the right smell, engaging members at

Qualifications

• Needs to mentor, develop and coach team members to deliver the best class experiences.
• Ensures spaces are clean, organized and with the right ambiance (smell/look).
• Partner with Concierge Manager to help members find the right class and enhance the member journey.

Responsibilities

• Mentor, develop, and coach team members to achieve the best experiences.
• Maintain best spaces: clean, organized and smell right.
• Engage members: front desk, cafe and workout floor interactions; weekly connections with concierge manager.
• Update Class content on club Facebook group.

Skills

Leadership

Coaching

Team management

Member engagement

Education

High School Diploma or GED

National Group Fitness Certification

LifePower Yoga Certification

Fitness and Nutrition Certification

Job description

Position Summary

The Class Experience Lead supports the member experience of all Life Time classes; studio, cycle, yoga and small group. They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The Class Experience Lead will also oversee the spaces to make sure they have the right smell and look, creating the foundation for best experience.

Job Duties and Responsibilities

• Mentors, develops, and coaches team members to achieve the best experiences.
• Manage best spaces; clean, organized and smell right.
• Member connection; weekly connect with concierge manager, work front desk, walking the café and workout floor.
• Update Class content on club Facebook group.

Position Requirements

• High School Diploma or GED
• 1 year of leadership or management experience
• National Group Fitness and/or LifePower Yoga Certification
• Fitness and Nutrition Certification

Pay

This is an hourly position with wages starting at $21.50 and pays up to $28.75, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.