Class Experience Lead

lifetime; Bridgewater (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and<br

Job summary

Life Time is seeking a Class Experience Lead to enhance member experiences across class formats including studio, cycle, yoga and small group sessions. You will mentor instructors, maintain spaces to ensure welcoming scent and ambiance, and partner with the Concierge Manager to connect members with the right class.

You will also manage front desk interactions, and post class content to the club Facebook group.

Qualifications

• High School Diploma or GED is required.
• 1 year of leadership or management experience is required.
• National Group Fitness and/or LifePower Yoga Certification is required.
• Fitness and Nutrition Certification is required.

Responsibilities

• Mentor, develop, and coach team members to achieve the best experiences.
• Manage spaces to ensure cleanliness, organization and a pleasant scent.
• Engage members through weekly coordination with the concierge manager, front desk, café and workout floor.
• Update class content on the club Facebook group.

Skills

Leadership

Coaching

Customer service

Education

National Group Fitness Certification

LifePower Yoga Certification

Fitness and Nutrition Certification

Job description

Position Summary

The Class Experience Lead supports the member experience of all Life Time classes; studio, cycle, yoga and small group. They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The Class Experience Lead will also oversee the spaces to make sure they have the right smell and look, creating the foundation for best experience.

Job Duties and Responsibilities

• Mentors, develops, and coaches team members to achieve the best experiences.
• Manage best spaces; clean, organized and smell right.
• Member connection; weekly connect with concierge manager, work front desk, walking the café and workout floor.
• Update Class content on club Facebook group.

Position Requirements

• High School Diploma or GED
• 1 year of leadership or management experience
• National Group Fitness and/or LifePower Yoga Certification
• Fitness and Nutrition Certification

Pay

This is an hourly position with wages starting at $21.50 and pays up to $28.75, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.