Class Experience Lead

lifetime; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Life Time is seeking a Class Experience Lead to elevate the member journey across studio, cycle, yoga and small group classes. You will mentor instructors, coordinate spaces for a welcoming atmosphere, and partner with the Concierge Manager to match members with the right class.

Based on your leadership and fitness certifications, you will help maintain the club’s environment, lead front desk interactions, and contribute to ongoing content updates on the club Facebook group.

Qualifications

• High School Diploma or GED is required.
• 1 year of leadership or management experience.
• National Group Fitness and LifePower Yoga certifications.
• Fitness and Nutrition certifications.

Responsibilities

• Mentor, develop, and coach team members to deliver great experiences.
• Manage spaces to ensure cleanliness, organization, and ambience.
• Foster member connections; weekly check-ins with concierge manager and front desk duties.
• Update class content on the club's Facebook group.

Skills

Coaching

Team leadership

Education

High School Diploma or GED

Tools

Facebook Group Management

Job description

Position Summary

The Class Experience Lead supports the member experience of all Life Time classes; studio, cycle, yoga and small group. They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The Class Experience Lead will also oversee the spaces to make sure they have the right smell and look, creating the foundation for best experience.

Job Duties and Responsibilities

• Mentors, develops, and coaches team members to achieve the best experiences.
• Manage best spaces; clean, organized and smell right.
• Member connection; weekly connect with concierge manager, work front desk, walking the café and workout floor.
• Update Class content on club Facebook group.

Position Requirements

• High School Diploma or GED
• 1 year of leadership or management experience
• National Group Fitness and/or LifePower Yoga Certification
• Fitness and Nutrition Certification

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.