Class A Leasing Pro - Elevate Resident Experiences

2B Residential; O'Fallon (IL); Presencial; USD 18 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

401(k) Retirement Plan

Career growth opportunities

Resumo da oferta

2B Residential, Artisan in O'Fallon, IL, is seeking a Leasing Consultant to join the team. This full-time role involves hosting tours, driving occupancy goals, and delivering exceptional resident experiences both on-site and in the local market.

You will greet residents, maintain model apartments, handle calls and mail, assist with move-ins, and support events. Yardi/CRM skills and a customer-service mindset are preferred. Competitive compensation with benefits is offered.

Qualificações

• Previous leasing experience (preferred).
• Yardi & CRM experience (preferred).
• Strong communication and interpersonal skills.
• Exceptional customer service mindset.
• Self-motivated, organized, and detail oriented.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional demeanor.
• Valid drivers license, reliable transportation, and automobile insurance required.

Responsabilidades

• Greet residents and host tours for prospects, follow up of guest cards.
• Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly.
• Answer and distribute incoming calls and messages throughout day.
• Receive and distribute all incoming mail.
• Occasionally assist with planning, and hosting after hours resident events.
• Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar.
• Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
• Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
• Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
• Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
• Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
• Ensure all open and close procedures are completed daily
• Assist with ongoing resident relations throughout occupants tenancy by ensuring occupants requests are responded to promptly and accurately
• Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
• Assist with processing work order requests for residents and ensure work is completed in a timely manner
• Occasionally assist with planning and hosting after hours resident events
• Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Conhecimentos

Strong communication

Interpersonal skills

Customer service mindset

Self-motivated

Organized

Detail oriented

Multitasking

Positive attitude

Ferramentas

Yardi

CRM

Descrição da oferta de emprego

2B Residential, Artisan in O'Fallon, IL, is seeking a Leasing Consultant to join the team. This full-time role involves hosting tours, driving occupancy goals, and delivering exceptional resident experiences both on-site and in the local market.

You will greet residents, maintain model apartments, handle calls and mail, assist with move-ins, and support events. Yardi/CRM skills and a customer-service mindset are preferred. Competitive compensation with benefits is offered.