Claims Technician

Markel; Cranston (RI); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with employer match

PTO and holidays

Employee stock purchase plan

Parental leave

Job summary

Markel in Cranston, RI seeks a Claims Technician to support case management and the claims process with moderate guidance. You will initiate, direct, and control activities in line with the Markel Service Standards to ensure accurate, timely processing.

US work authorization is required; the role offers a competitive salary range and benefits. The position includes opportunities to contribute to process improvements and team-based problem solving within a Fortune 500 insurer.

Qualifications

• US work authorization required; Markel does not sponsor visas.

Responsibilities

• Complete assigned daily claims support activities timely and accurately according to Markel Service Standards.
• Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
• Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
• Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor’s/Manager’s observations, quantity of work completed, external and internal feedback and Audits.

• Complete assigned daily claims support activities timely and accurately (whether as primary or backup role) according to Markel Service Standards
• Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
• Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
• Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The salary range for this position is $18.46 - $38.46. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who We Are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What’s In It For You

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].

No agencies please.