Claims Technician

markelcorp; Cranston (RI); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match

Paid time off (PTO) and holidays

Parental leave

Job summary

Markel Group in Rhode Island is hiring a Claims Technician who supports case management and the claims process under Markel Service Standards. With moderate guidance, you will complete daily claims tasks and maintain knowledge of workflows, systems, and forms.

You will suggest process improvements to enhance service levels and efficiency. This full-time, on-site role offers opportunities to influence workflows, stay current with procedures, and contribute to a Fortune 500 insurer.

Qualifications

• Responsibilities include initiating, directing, and controlling activity in support of case management.
• Adhere to Markel Service Standards and contribute to process improvements.
• Understand departmental workflows, reports, forms, and products to complete work.

Responsibilities

• Complete assigned daily claims support activities timely and accurately according to Markel Service Standards.
• Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
• Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
• Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.

Skills

Claims processing

Analytical thinking

Attention to detail

Job description

What part will you play?

If you're looking for a place where you can make a meaningful difference, you've found it.

Join us and play your part in something special!

The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor's/Manager's observations, quantity of work completed, external and internal feedback and Audits.

• Complete assigned daily claims support activities timely and accurately (whether as primary or backup role) according to Markel Service Standards
• Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
• Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
• Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $18.46 - $38.46 . The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership