Claims Support Specialist - Occupational Claims

Transtar Insurance/Bluestar Claims; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Blue Star Claims LLC is a Third-Party Administrator specializing in Occupational Accident and Trucking Physical Damage/Cargo claims across the United States. The Claims Assistant provides essential support to Adjusters, coordinating medical records, COB, and evidence gathering while maintaining timely communication with clients.

Responsibilities include processing claim forms, reviewing ISO reports, and updating files using Microsoft Office.

Qualifications

• Highschool diploma or equivalent.
• One year of administrative or office experience preferred.
• Microsoft Office experience.
• Completion of our pre-employment assessment via the link below.

Responsibilities

• Submit requests for medical records and coordination of benefits (COB) as needed.
• Contact providers for additional treatment information.
• Follow up on receipt of lease/IC agreements and earned income until received as requested.
• Contact providers for updates following appointments/obtain work status/notes as requested.
• Return voicemails for Adjusters as requested.
• Assist with bill status calls as requested.
• Request, review, and document police reports as assigned.
• Review and document ISO reports as assigned.
• Request child support lien documentation as requested.
• Follow up on completed claim forms with IC as assigned.
• Review and document Claim Form and SOAP using note template.
• Review and document MTPL
• Claim correspondence preparation and submission.
• Upload documents for Adjusters on urgent as-needed basis.
• Assist with claim closure as requested.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Blue Star Claims LLC is a Third-Party Administrator specializing in Occupational Accident and Trucking Physical Damage/Cargo claims across the United States. The Claims Assistant provides essential support to Adjusters, coordinating medical records, COB, and evidence gathering while maintaining timely communication with clients.

Responsibilities include processing claim forms, reviewing ISO reports, and updating files using Microsoft Office.