Senior Bodily Injury Claims Specialist (Trucking)

National Interstate Insurance Company; Cincinnati (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Great American Insurance Group is seeking a Senior Claims Representative in the Trucking division to independently manage bodily injury claims from assignment to resolution. The role emphasizes analytical evaluation, effective communication with claimants, attorneys, and providers, and development of timely claim strategies.

The position requires 2–5 years of BI claims experience, strong investigative skills, and the ability to manage 80-90 claims with 1–3 new claims daily in a fast-paced

Qualifications

• 2–5 years of bodily injury claims experience.
• Experience independently investigating, evaluating, and resolving claims.
• Strong analytical and communication skills.
• Ability to manage a high-volume caseload effectively.

Responsibilities

• Investigate and manage bodily injury claims from initial assignment through resolution.
• Gather, analyze, and evaluate claim information, including medical records, accident reports, statements, and policy documentation.
• Assess liability, injury severity, medical treatment, disability exposure, and overall claim value.
• Develop and execute claim strategies that drive timely and appropriate claim resolution.
• Establish and adjust claim reserves based on evolving claim exposure and available information.
• Maintain regular communication with claimants, attorneys, medical providers, policyholders, and other involved parties.
• Identify coverage issues, inconsistencies, and additional investigation needs to support sound claim decisions.
• Make timely claim determinations within authority levels and elevate complex matters as appropriate.
• Negotiate settlements and issue claim payments accurately and in accordance with company guidelines.
• Manage a high-volume inventory of approximately 80-90 claims, including 1-3 new claims daily.
• Maintain thorough claim documentation and ensure compliance with applicable laws, regulations, and company policies.
• Collaborate with team members, leadership, and business partners to support claim outcomes and customer service goals

Skills

Claims handling

Bodily injury

Analytical skills

Communication skills

Time management

Job description

Great American Insurance Group is seeking a Senior Claims Representative in the Trucking division to independently manage bodily injury claims from assignment to resolution. The role emphasizes analytical evaluation, effective communication with claimants, attorneys, and providers, and development of timely claim strategies.

The position requires 2–5 years of BI claims experience, strong investigative skills, and the ability to manage 80-90 claims with 1–3 new claims daily in a fast-paced