Claims Support Specialist: Admin & Data Expert

rsli; United States; Hybrid; USD 50,174,000 - 68,369,000; Full time

Benefits offered by this job

Annual bonus

401(k) match

Medical plans

Health Savings Account

Dental & vision

Life & Disability Insurance

Parental Leave

Hybrid work

Tuition Reimbursement

PTO & holidays

Job summary

Reliance Matrix is seeking a Claims Assistant to provide professional administrative support to the Claims teams and claimants. You will compile, organize and analyze claim information for inclusion in reports and client packages, handling filing, correspondence, and data entry with a high level of accuracy.

The role requires strong Microsoft Office skills, attention to detail, and the ability to work in a team. This position offers a flexible work location and a comprehensive benefits package.

Qualifications

• Minimum 2 years of customer service and/or administrative experience.
• Experience with Microsoft Office: Word, Excel is required.
• Strong communication and organizational skills.

Responsibilities

• Assist with electronic mail, filing, and general office duties relating to insurance claims.
• Document claim updates in the claim database ensuring accuracy.
• Assist in bill payment process, data entry tasks, and documentation production.
• Utilize the Claim System for inquiries and letter generation.
• Proofread, revise, and edit claim materials for accuracy and completeness.
• Maintain and protect personal health information in compliance with HIPAA rules.

Skills

Customer service

Administrative tasks

Decision-making

Time management

Clear communication

Team collaboration

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Reliance Matrix is seeking a Claims Assistant to provide professional administrative support to the Claims teams and claimants. You will compile, organize and analyze claim information for inclusion in reports and client packages, handling filing, correspondence, and data entry with a high level of accuracy.

The role requires strong Microsoft Office skills, attention to detail, and the ability to work in a team. This position offers a flexible work location and a comprehensive benefits package.