Claims Specialist: Fair Settlements & Client Support

HTU; Owatonna (MN); Sur place; USD 64 000 - 78 000; Plein temps

Résumé du poste

Federated in Minnesota is seeking a Claims Professional to guide clients through the claims process after a loss. You will collaborate with policyholders, physicians, attorneys, contractors, and others to resolve claims promptly, fairly, and courteously.

You will explain coverage, conduct thorough investigations, determine payments for damages, and negotiate settlements. Federated provides comprehensive training and strong benefits, including pension and 401(k) programs, with opportunities for

Qualifications

• Currently pursuing or have obtained a four-year degree.
• Experience in customer service roles in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales, or similar fields.
• Ability to make confident decisions based on available information.
• Strong analytical, computer, and time management skills.
• Excellent written and verbal communication skills.
• Leadership experience is a plus.

Responsabilités

• Assist clients through the claims process to help them return to normalcy after a loss.
• Work with policyholders, physicians, attorneys, contractors, and others to resolve claims promptly, fairly, and courteously.
• Explain policy coverage to policyholders and third parties.
• Conduct thorough investigations and document facts related to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims by paying, settling, denying claims, defending policyholders in court, or recovering outstanding dollars.

Formation

Bachelor's degree

Description du poste

Federated in Minnesota is seeking a Claims Professional to guide clients through the claims process after a loss. You will collaborate with policyholders, physicians, attorneys, contractors, and others to resolve claims promptly, fairly, and courteously.

You will explain coverage, conduct thorough investigations, determine payments for damages, and negotiate settlements. Federated provides comprehensive training and strong benefits, including pension and 401(k) programs, with opportunities for