Claims Specialist

D&H Distributing; Harrisburg (Dauphin County); On-site; USD 42,000 - 54,000; Full time

Job summary

D&H Distributing is seeking a Debit Memo Specialist to manage vendor debit memos related to rebates, freight, price changes and related invoices. You will record debits in Apprise and prepare supporting documentation for vendors.

Collaborating with Sales, Purchasing, Credit and AP, you will handle high volumes of vendor inquiries, ensure accuracy, and support cross-department processes while adhering to company policies. This is an on-site role in Harrisburg, PA.

Qualifications

• Associate degree or equivalent experience is required.
• 2+ years in a corporate setting preferred.
• Basic Excel required; PivotTables and V-lookups preferred.

Responsibilities

• Record vendor debit memos and prepare support for vendors.
• Manage workload and meet vendor deadlines.
• Complete audits for accuracy and completeness.
• Collaborate with Sales, Purchasing, Buying, Credit, AP and others on debit memos.
• Process freight claims and upload documentation to carrier portals.
• Process customer credits as needed.

Skills

Excel (basic)

PivotTables

V-lookups

Accounting basics

Process improvement

Education

Associate degree or equivalent

Tools

Apprise

Job description

This position is responsible for debit memos related to vendor rebates, freight, compliance, price changes, brokerage invoices, logistics, and various other types. This includes recording the debit in the sub-ledger (Apprise) as well as preparing the debit memo support sent to the vendor.

This position collaborates internally with numerous departments, such as Sales, Purchasing, Buying, Credit, Accounts Payable, etc. on debit memo requests.

This position also responds to a high volume of inquiries from vendors and freight carriers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Record vendor debit memos, and prepare support sent to vendor on a recurring basis.
• Manage workload and adhere to vendor deadlines.
• Complete audits to ensure accuracy and completeness.
• Work closely with multiple departments within D&H to create various types of vendor debit memos.
• Process customer and warehouse freight claims using multiple company systems.
• Upload documentation on freight carrier portals.
• Support other teams as needed by processing customer credits.
• Must adhere to all company policies, including attendance.

ADDITIONAL DUTIES

• Keeps work area neat, clean and hazard free.
• Must work in other areas, as needed for cross training and/or workload.
• Other related duties as assigned.
• Cross-train with other departments.
• The ability to work on side projects.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, and/or ABILITIES

• Ability to work with large volumes of data with a high degree of accuracy.
• Ability to follow standard operating procedures and work independently.
• Ability to manage workload and adhere to vendor deadlines.
• Ability to communicate (both in writing and verbally) with vendors and D&H co-owners at all levels.
• Basic Excel skills required.
• Intermediate Excel skills (PivotTables and V-lookups) preferred.
• Basic Accounting skills are preferred.
• Process improvement experience preferred.

EDUCATION and/or EXPERIENCE

• Education
• Minimum Associate's Degree in related field or equivalent experience.
• Experience
• Equivalent experience is minimum of two years of experience in a Corporate setting.