Claims & Risk Analyst - Analytics, Return-to-Work Focus

HelloFresh; New York (NY); On-site; USD 68,000 - 81,000; Full time

Benefits offered by this job

401k match

Parental leave

Health plans

Employee discount

ERGs

Collaborative environment

Job summary

HelloFresh in New York is seeking a Claims & Risk Analyst to support day-to-day workers' compensation claims, with exposure to general liability and subrogation. You’ll manage intake, tracking, reporting, and processing while coordinating with TPAs, carriers, and brokers to drive timely resolutions and robust data insights.

The role offers exposure to risk management, insurance renewals, and process improvements within a fast-paced, mission-driven company.

Qualifications

• 2–3 years experience with workers' compensation claims.
• Bachelor’s degree preferred; high school diploma with 2+ years experience considered.
• Strong Excel and data analysis capabilities; Power BI and RMIS a plus.
• Proactive, self-motivated, and responsive to internal/external customers.

Responsibilities

• Manage claim intake end-to-end, FNOL processing, initial review, severity, escalation.
• Monitor claims lifecycle; follow-ups, aging/high-risk items, coordinate with adjusters.
• Prepare bi-weekly claim reviews; track items and TPAs performance metrics.
• Build and validate dashboards/reports for claims, trends, KPIs, loss data.
• Analyze data to identify trends/risks; support action planning with stakeholders.
• Track Return-to-Work progression and audit-related data across systems.
• Support subrogation/recovery efforts; follow-ups and documentation.
• Assist with insurance program administration; collect exposure data.
• Review files; collaborate with TPAs on reserves and strategy.
• Coordinate documentation; support claim processing and transparency.
• Participate in calls with carriers, brokers, TPAs for oversight.
• Support additional risk management tasks as needed.

Skills

Workers' compensation claims

Excel

Power BI

RMIS

Data analysis

Teamwork

Communication

Education

Bachelor's degree

Tools

Power BI

RMIS

Job description

HelloFresh in New York is seeking a Claims & Risk Analyst to support day-to-day workers' compensation claims, with exposure to general liability and subrogation. You’ll manage intake, tracking, reporting, and processing while coordinating with TPAs, carriers, and brokers to drive timely resolutions and robust data insights.

The role offers exposure to risk management, insurance renewals, and process improvements within a fast-paced, mission-driven company.