Claims Resolution Specialist — Training & Growth Path

Federated Mutual Insurance Company; Tampa, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Federated Mutual Insurance Company is seeking claims representatives to join our Tampa service office. You will investigate, evaluate, negotiate, and resolve claims, explaining policy coverage and gathering evidence to determine loss values.

Training combines local on-the-job development with sessions at Federated Insurance headquarters to build commercial claims expertise. As part of the 12-month program, you will learn claims handling, negotiations, and service excellence while supporting

Responsibilities

• Work with clients, physicians, attorneys, contractors, and others to ensure claims are resolved in a prompt, fair, and courteous manner
• Explain policy coverage to clients and third parties
• Gather evidence and document facts relating to claims
• Determine the value of damaged items
• Negotiate settlements with clients or third parties
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars

Job description

Federated Mutual Insurance Company is seeking claims representatives to join our Tampa service office. You will investigate, evaluate, negotiate, and resolve claims, explaining policy coverage and gathering evidence to determine loss values.

Training combines local on-the-job development with sessions at Federated Insurance headquarters to build commercial claims expertise. As part of the 12-month program, you will learn claims handling, negotiations, and service excellence while supporting