Claims Quality Assurance Lead & Training Architect

CorVel Corporation; Dallas, Northern (TX, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

CorVel Corporation is hiring for a QA Lead role focused on quality assurance across multiple offices. You will lead QA projects, coordinate with senior leadership, and support the EC Operations Team to implement QA strategies and training programs.

The role emphasizes testing, process review, and reporting on compliance and performance, with opportunities to impact claim processing quality and efficiency within a national provider of risk management solutions.

Qualifications

• Bachelor’s Degree or equivalent with claim management expertise.
• Significant industry experience and understanding of CorVel systems.
• Certified Trainer and/or QA experience is a plus.

Responsibilities

• Serve as technical QA lead to assigned offices or departments.
• Lead QA projects and coordinate for senior leadership.
• Support Claims Quality Assurance Program and EC Operations with QA strategies.
• Lead creation and delivery of QA training materials and sessions.
• Report on payments, reserves, and compliance; monitor QA metrics.
• Test software, websites, and other products to identify defects.
• Review claim process specs to understand scope and function.

Skills

Communication

Analytical thinking

Leadership

Time management

MS Office

Professionalism

Stakeholder service

Education or training

Education

Bachelor’s Degree or higher in Business Administration or related field

5+ years in complex healthcare/insurance/claims

Certified Trainer (plus)

Tools

Quality Assurance testing tools

Job description

CorVel Corporation is hiring for a QA Lead role focused on quality assurance across multiple offices. You will lead QA projects, coordinate with senior leadership, and support the EC Operations Team to implement QA strategies and training programs.

The role emphasizes testing, process review, and reporting on compliance and performance, with opportunities to impact claim processing quality and efficiency within a national provider of risk management solutions.