Remote Claims Training & Development Lead

CorVel Corporation; United States; Remote; USD 78,000 - 120,000; Full time

Job summary

CorVel Corporation is seeking a Claims Training Specialist in the United States. The role focuses on developing curricula to improve claims outcomes and ensure adherence to best practices, with responsibilities spanning classroom, virtual, and field training for internal staff.

You will lead the creation of training materials, monitor new hires, and maintain an extensive training library, including PHI/PII and HIPAA modules.

Qualifications

• 4-year degree in Education, Training, or equivalent experience preferred.
• Prior experience as a trainer in both classroom led and remote online environments preferred.
• Experience with managing and administration of a Learning Management System
• Experience in creating training support materials and documentation

Responsibilities

• Collaborate with Management to identify training needs and schedule appropriate training sessions.
• Review audit results coordinating with designated auditor to determine the need for targeted retraining initiatives for specific individuals, units, or office locations.
• Develop programs and curriculum for each department for orientation and on-the-job training.
• Develop training programs on new initiatives, jurisdictional changes, or identified deficiencies in managing claims within specific jurisdictions.
• Collaborate with each department to create training support materials and documentation.
• Create and maintain a "train the trainer" program for all departments.
• Conduct surveys to evaluate how programs are received and if changes are needed.
• Prepare onboarding training for new employees.
• Critically examine the trainees’ understanding and progress, while adjusting the program as needed.
• Maintain an up-to-date and accurate record of training progress and achievements.
• Build an eLearning library for common training modules.
• Collaborate with Privacy Team to ensure all PHI, PII and HIPAA training is up to date.
• Incorporate training materials in operations software for quick and easy access to knowledge base.
• Provide weekly and monthly progress reports of all new hire productivity to department managers, operations directors and SVP(s) for first 90 days of employment
• Additional duties as assigned

Skills

Claims management

Teaching methods

Gap analysis

Communication skills

Coaching

Learning agility

Problem solving

Microsoft Excel

Interpersonal skills

Time management

Teamwork

Education

4-year degree in Education, Training, or equivalent experience

Tools

Learning Management System

Microsoft Office

Job description

CorVel Corporation is seeking a Claims Training Specialist in the United States. The role focuses on developing curricula to improve claims outcomes and ensure adherence to best practices, with responsibilities spanning classroom, virtual, and field training for internal staff.

You will lead the creation of training materials, monitor new hires, and maintain an extensive training library, including PHI/PII and HIPAA modules.