Claims Processor

Forest River, Inc.; Elkhart, Northern (IN, KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Forest River, Inc. is seeking a Warranty Claims Processor to support our dealer network in Elkhart, Indiana. You will process warranty claims, answer questions via phone and email, and ensure accurate record retention and reporting.

The role emphasizes attention to detail, strong computer skills (MS Office), and a customer-service mindset. You will work in a collaborative environment supporting multiple RV components.

Qualifications

• Attention to detail and accuracy.
• Excellent computer skills with Microsoft Office.
• Good written and verbal communication skills.
• Commitment to providing exceptional customer service.
• Ability to work in a team and adapt to multiple tasks.
• Willingness to learn different RV components.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Skills

Attention to detail

Written and verbal communication

Customer service mindset

Team collaboration

Willingness to learn

Tools

Microsoft Office

Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Qualifications

• Attention to detail and accuracy
• Excellent computer skills, able to work in Microsoft Office programs efficiently
• Must have good written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.