Claims Processor

East To West RV; Elkhart (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive wage

Job summary

Forest River, Inc. in Elkhart, Indiana, a leading manufacturer of RVs and related products, seeks a detail-oriented warranty claims processor to join our team.

You will handle warranty claims from dealers, respond to inquiries by phone and email, and ensure accurate recordkeeping and reporting. We value customer service, teamwork, and a willingness to learn about RV components in a fast-paced environment.

Qualifications

• Attention to detail and accuracy.
• Excellent computer skills in Microsoft Office.
• Strong written and verbal communication.
• Desire to provide extraordinary customer service to dealer/customer network.
• Able to work within a group and transition between responsibilities.
• Willingness to learn many different components of a RV.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Skills

Attention to detail

MS Office proficiency

Communication skills

Customer service mindset

Teamwork

Willingness to learn

Tools

Microsoft Office

Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Qualifications

• Attention to detail and accuracy
• Excellent computer skills, able to work in Microsoft Office programs efficiently
• Must have good written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.