Claims Processing & Resolution Specialist

200 CRC Insurance Svcs LLC; Flower Mound (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Match

Paid Time Off

Dental Insurance

Job summary

CRC Group in Flower Mound, Texas, is seeking a Claims Associate to support the claims management process. You will gather documentation, enter data into claim systems, and assist in coordinating communications between claimants, adjusters, and stakeholders.

The role emphasizes timely processing, accuracy, and adherence to company policies and regulatory requirements. Prior claims administration or administrative experience is preferred, with a focus on attention to detail and confidentiality.

Qualifications

• Basic understanding of insurance terminology and claim processes.
• Data entry accuracy and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Effective verbal and written communication skills.

Responsibilities

• Assist in the intake and setup of new claims in the system.
• Collect and verify required documentation from internal and external stakeholders.
• Provide administrative support for claims adjusters, including file organization and data entry.
• Monitor and follow up on claim status to ensure timely resolution.
• Communicate with claimants and other parties to update on claim progress as directed.
• Ensure compliance with regulatory standards and internal policies.
• Escalate issues or discrepancies to supervisor for resolution.
• Maintain accurate and up-to-date claim records within the claims management platform.

Skills

Data entry

Microsoft Office

Claims terminology

Communication

Education

High School Diploma

Associate degree in progress

Tools

Claims management systems

Job description

CRC Group in Flower Mound, Texas, is seeking a Claims Associate to support the claims management process. You will gather documentation, enter data into claim systems, and assist in coordinating communications between claimants, adjusters, and stakeholders.

The role emphasizes timely processing, accuracy, and adherence to company policies and regulatory requirements. Prior claims administration or administrative experience is preferred, with a focus on attention to detail and confidentiality.