Claims Operations Specialist

Fortegra; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, life, vision

401(k) retirement plan

Tuition assistance

Job summary

Fortegra in Jacksonville, FL is seeking a Claims Coordinator to support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks.

This role involves generating reports, communicating with internal teams and external partners, verifying claims information, and preparing confidential correspondence. The position requires strong organization, attention to detail, and proficiency with Microsoft Office.

Qualifications

• Associate’s degree or equivalent experience preferred.
• Minimum 3 years of relevant experience preferred.

Responsibilities

• Assist adjusters in the processing and troubleshooting of claims.
• Complete vendor setup, check processing and other payment-related tasks.
• Generate reports for internal and external distribution.
• Communicate effectively and timely with internal and external stakeholders.
• Research and verify claim information.
• Review, draft, and submit confidential correspondence and forms.
• Maintain accurate records.
• Other duties as assigned.

Skills

Multitasking

Organization

Written communication

Verbal communication

Attention to detail

Adaptability

Learning new software

Insurance knowledge

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office Suite

Excel

Job description

Fortegra in Jacksonville, FL is seeking a Claims Coordinator to support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks.

This role involves generating reports, communicating with internal teams and external partners, verifying claims information, and preparing confidential correspondence. The position requires strong organization, attention to detail, and proficiency with Microsoft Office.