Claims Coordinator

Fortegra; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, life, vision

401(k) retirement plan

Tuition assistance

Job summary

Fortegra in Jacksonville, FL is seeking a Claims Coordinator to support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks.

This role involves generating reports, communicating with internal teams and external partners, verifying claims information, and preparing confidential correspondence. The position requires strong organization, attention to detail, and proficiency with Microsoft Office.

Qualifications

• Associate’s degree or equivalent experience preferred.
• Minimum 3 years of relevant experience preferred.

Responsibilities

• Assist adjusters in the processing and troubleshooting of claims.
• Complete vendor setup, check processing and other payment-related tasks.
• Generate reports for internal and external distribution.
• Communicate effectively and timely with internal and external stakeholders.
• Research and verify claim information.
• Review, draft, and submit confidential correspondence and forms.
• Maintain accurate records.
• Other duties as assigned.

Skills

Multitasking

Organization

Written communication

Verbal communication

Attention to detail

Adaptability

Learning new software

Insurance knowledge

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office Suite

Excel

Job description

The Claims Coordinator will support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks. This role is responsible for generating and distributing reports, communicating with internal teams and external partners, and verifying claims information. Additional responsibilities include preparing and managing correspondence, troubleshooting operational issues, and performing administrative tasks, ensuring collaboration across teams to advance Fortegra's claims processes.

Minimum Qualifications:

• Associate’s Degree or equivalent work experience preferred.
• Minimum 3 years of relevant experience preferred.

Primary Job Functions:

• Assist adjusters in the processing and troubleshooting of claims.
• Complete vendor setup, check processing and other payment-related tasks.
• Generate reports for internal and external distribution.
• Communicate effectively and timely with internal and external stakeholders.
• Research and verify claim information.
• Review, draft, and submit confidential correspondence and forms.
• Maintain accurate records.
• Other duties as assigned.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

• Ability to multitask and maintain organization in a dynamic, fast-paced environment.
• Excellent organizational, written, and verbal communication skills.
• Ability to quickly learn new software systems and navigate multiple systems simultaneously.
• Strong attention to detail.
• Ability to complete tasks and assignments in a high-volume work environment.
• Some knowledge of insurance.
• Proficiency with Microsoft Office Suite, especially Excel.

Additional Information:

Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.

#LI-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.