Claims Operations & Data Specialist II

Acrisure; Springfield (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Acrisure is seeking a Claims Assistant to support the workers’ compensation claims team with administrative and operational duties. The role focuses on maintaining accurate claim records, processing updates, and ensuring regulatory compliance.

Responsibilities include organizing digital files, performing maintenance checklists, handling Medicare inquiries, and supporting vendor referrals. The position requires strong communication, organization, and data accuracy in a fast-paced environment.

Qualifications

• Experience with workers’ compensation claims procedures and policies.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and typing 45 WPM.

Responsibilities

• Organize digital claim records and remove duplicates.
• Complete 10‑day and 6‑month claim maintenance checklists.
• Process Medicare inquiries and document records.
• Handle class code corrections reflecting job and payroll.
• Manage claim documents in ImageRight and Powersuite.
• Assist with subpoenas, liens, and vendor referrals.
• Maintain WCAB status updates and respond to IMR requests.
• Provide back-up for claim adjusting team and payments.

Skills

Communication skills

Organizational skills

Telephone etiquette

Typing speed

Education

High School Diploma

College degree preferred

Tools

MS Office

Job description

Acrisure is seeking a Claims Assistant to support the workers’ compensation claims team with administrative and operational duties. The role focuses on maintaining accurate claim records, processing updates, and ensuring regulatory compliance.

Responsibilities include organizing digital files, performing maintenance checklists, handling Medicare inquiries, and supporting vendor referrals. The position requires strong communication, organization, and data accuracy in a fast-paced environment.