Claims Manager, Casualty

Starr; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Starr in Chicago seeks a Claims Manager, Commercial Casualty to oversee primary and excess claims, coordinating with TPAs and managing litigation and settlements. The role emphasizes strong CGL coverage knowledge, negotiation skills, and collaboration with underwriters and reinsurers.

The position requires a JD (preferred) or a strong BA, 7–10 years of liability claims experience, and the ability to work in a fast-paced, detail-oriented environment. Chicago-based, with some travel.

Qualifications

• Bachelor's degree required; JD preferred but not required.
• 7–10 years of experience in handling general liability claims and/or relevant litigation.
• Experience evaluating complex coverage issues related to CGL policies.
• Experience working with and managing TPAs.
• Demonstrated success managing litigation, evaluating and negotiating claims involving property damage and bodily injury exposures.
• Customer focus with excellent interpersonal, written and verbal communication skills.
• Detail oriented with high degree of personal organization and time management.
• Pro-active with sense of urgency; able to prioritize in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.
• Some travel is required and will vary depending on business needs and caseload.

Responsibilities

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of active inventory of primary and excess claims related to policies written from the Commercial Casualty Profit Center.
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations.
• Perform audits through claim systems and on-site visits.
• Attend mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an as-needed basis.
• Provide timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr's policies.

Skills

Interpersonal communication

Written communication

Verbal communication

Detail oriented

Time management

Proactive

Sense of urgency

Customer focus

Education

Bachelor's degree

Juris Doctor (JD) preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Preferred Location: Chicago

Alternate Locations: Atlanta, Philadelphia, Houston, Dallas

The Claims Manager, Commercial Casualty will be responsible for:

• Active oversight of claims currently managed by a Third Party

Administrator as well as direct

handling of an active inventory of primary and excess claims related to

policies written out of the Commercial Casualty Profit Center

in various jurisdictions

• Performing prompt coverage analysis and determination, investigation

into liability and defenses, and timely reserve evaluations

• Perform audits through claim systems and on-site visits
• Required to attend mediations, settlement conferences, etc. to negotiate

cost-effective settlements and attend trials on an "as needed" basis

• Provide timely and meaningful information to underwriters, actuaries and

reinsurers to update them regarding losses which could impact Starr's

policies

Job Requirements:

• Bachelors Degree required. JD preferred but not required
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience
• Prior experience evaluating complex coverage issues related to CGL policies
• Experience working with and managing TPAs
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures
• Customer focus with excellent interpersonal, written and verbal communication skills
• Detail oriented
• High degree of personal organization and time management skills
• Pro-active. Must have a sense of urgency
• Ability to prioritize and perform successfully in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Some travel is required and will vary depending on business needs and caseload

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.