Claims Manager: Logistics Leader | 401K Match & PTO

OnLine Transport; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health care: Medical, Dental and Vision

Health Savings Account

Paid Vacation/PTO

401K Plan with company match

Access to company resort – Gatlinburg, TN

Job summary

A family-owned transportation company in Indianapolis is looking for a Claims Manager to oversee a team specialized in claims processing. The ideal candidate will have experience in the transportation/logistics sector and possess exceptional communication and analytical skills. Responsibilities include investigating claims, maintaining documentation, and liaising with customers and legal teams to ensure smooth operation and customer satisfaction. This is a unique opportunity for individuals looking to grow within a supportive organization.

Qualifications

• Experience in transportation or logistics industry or processing claims.
• Intermediate knowledge of Transportation Management Systems like TMW or McLeod.
• Ability to prioritize tasks in a time-sensitive environment.

Responsibilities

• Manage a team of claims specialists to handle daily and weekly claims processing.
• Investigate and process a variety of claims from different carriers.
• Maintain communication with customers and other stakeholders regarding claims.

Skills

Excellent communication skills

Customer service skills

Analytical mindset

Investigative skills

Documenting procedures

Tools

Microsoft Office Suite

Google products

Transportation Management Systems

Job description

A family-owned transportation company in Indianapolis is looking for a Claims Manager to oversee a team specialized in claims processing. The ideal candidate will have experience in the transportation/logistics sector and possess exceptional communication and analytical skills. Responsibilities include investigating claims, maintaining documentation, and liaising with customers and legal teams to ensure smooth operation and customer satisfaction. This is a unique opportunity for individuals looking to grow within a supportive organization.