Claims Manager, Casualty

Starr; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Starr in Chicago seeks a seasoned Claims Manager for Commercial Casualty to oversee active claims, analyze coverages, and coordinate with underwriters, actuaries, and reinsurers. The role requires management of complex litigation and collaboration with TPAs to ensure favorable outcomes.

The ideal candidate has 7–10 years in general liability claims or related litigation, strong communication, and organizational skills, plus travel flexibility.

Qualifications

• Bachelor's degree required; JD preferred but not required.
• 7–10 years of experience in general liability claims or related litigation.
• Experience evaluating complex coverage issues for CGL policies.
• Experience working with and managing TPAs.
• Strong litigation management and negotiation skills.
• Excellent interpersonal, written and verbal communication.
• Highly organized with strong time management.
• Proactive with a sense of urgency.
• Proficiency in MS Word and Excel.
• Willingness to travel.

Responsibilities

• Oversee claims managed by a Third Party Administrator and directly handle an active inventory of primary and excess claims related to policies written from the Commercial Casualty Profit Center.
• Perform coverage analysis and determination, investigate liability and defenses, and conduct reserve evaluations.
• Audit claims systems and conduct on-site visits as needed.
• Attend mediations, settlement conferences, and trials on an as-needed basis to negotiate settlements.
• Provide timely information to underwriters, actuaries and reinsurers to update them on losses that could impact Starr's policies.

Skills

Claims management

Litigation experience

Communication skills

Organizational skills

MS Word & Excel

Education

Bachelor's degree

Juris Doctor (JD)

Tools

Microsoft Word

Microsoft Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Preferred Location: Chicago Alternate Locations: Atlanta, Philadelphia, Houston, Dallas

The Claims Manager, Commercial Casualty will be responsible for:

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Commercial Casualty Profit Center in various jurisdictions
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations
• Perform audits through claim systems and on-site visits
• Required to attend mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an "as needed" basis
• Provide timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr's policies

Job Requirements:

• Bachelors Degree required. JD preferred but not required
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience
• Prior experience evaluating complex coverage issues related to CGL policies
• Experience working with and managing TPAs
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures
• Customer focus with excellent interpersonal, written and verbal communication skills
• Detail oriented
• High degree of personal organization and time management skills
• Pro-active. Must have a sense of urgency
• Ability to prioritize and perform successfully in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Some travel is required and will vary depending on business needs and caseload

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people. Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. https://starr.com/About/Careers