Claims Manager

Hilb Group; Woodcliff Lake (NJ); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Claims Manager, where your organizational skills and attention to detail will shine. This remote position offers the chance to lead clients through the claims process, ensuring they understand every step and maintaining strong relationships with claims adjusters. With a focus on professional development, you will thrive in a supportive environment that values accuracy and teamwork. Enjoy a comprehensive benefits package, including company-paid life insurance, medical plans, and generous PTO. If you are motivated to succeed and ready to make a difference, this opportunity is perfect for you.

Benefits

Company Paid Life Insurance

Long-Term and Short-Term Disability

Medical, Dental, Vision Plans

401(k) with Company Match

Generous PTO

Pet Benefits

Qualifications

• Ability to multitask while ensuring accuracy is critical.
• Strong time management skills and ability to work in fast-paced environments.

Responsibilities

• Serve as primary contact for clients regarding claims reporting.
• Guide clients through the claims process and establish relationships with adjusters.

Skills

Multitasking

Attention to Detail

Time Management

Team Collaboration

Tools

Agency Management System

Job description

Overview

Grow With Us!At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Claims Manager to join our team. This position will report to our agency located in Mahwah, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

• Be the primary contact for the client when claims need to be reported
• Explain the claims process and guide clients upon receipt of litigation and demand letters.
• Advise and consult on reporting requirements of professional and management liability claims.
• Help on-board new clients, delivering a claims welcome kit and explaining claims reporting process and procedures, provide boilerplate incident reporting forms as needed.
• Establish relationships with claims adjusters and communicate agency expectations for 1st party claims.
• Be proficient in the agency management system to manage claims data and generate claims reports, as necessary.

Qualifications:

• Must be able multi-task while maintaining accuracy.
• Must be detailed oriented. Accuracy in this position is critical.
• Must have strong time management skills. Able to prioritize and meet deadlines.
• Must be able to work in a fast-paced environment.

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.