Manager, Claims Property

Allstate Canada; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for Claims Property to lead a dedicated team in delivering exceptional service. This role emphasizes strategic leadership, fostering a culture of excellence in property claims management, and ensuring compliance with industry standards. The ideal candidate will possess extensive experience in property claims and a passion for customer service. Join a forward-thinking company that values inclusivity and community engagement, where your contributions will drive meaningful change and enhance the lives of many. Take the next step in your career in a supportive and flexible environment.

Benefits

Complete Group Benefits Program

Employee Discounts

Good Office Program

Student Loan Payment Matching

Retirement Savings Program

Annual Wellness Allowance

Personal Reflection Day

Qualifications

• 10+ years of experience in property claims management.
• 2-3 years of management experience with a focus on leadership.

Responsibilities

• Lead and motivate a team to achieve maximum performance in property claims.
• Provide technical guidance on claim investigation and resolution.

Skills

Property Claims Management

Leadership

Customer Service

Communication Skills

Analytical Skills

Education

AMF License

CIP/FCIP designation

Job description

Join to apply for the Manager, Claims Property role at Allstate Canada

20 hours ago Be among the first 25 applicants

Join to apply for the Manager, Claims Property role at Allstate Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits Of Joining Allstate

• Complete Group Benefits Program customizable to your needs
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Working within the community and giving back!
  
  

Role Designation: Remote

The Property and Subrogation Claims Manager role supports the achievement of ACG’s short- and long-term Mission, Vision and Strategic objectives, is accountable for supporting Claim strategies and programs to achieve maximum results and efficiencies. This is done through the analysis of reports, quality assurance work, identifying and delivering training requirements.

Responsibilities:

• Provide support, guidance, leadership and motivation to promote maximum performance in property claims and subrogation.
• Provide an environment to foster best in class customer service
• Responsible for implementing best practices based on company goals.
• Determine and delegate claims settlement authority to claims representatives.
• Responsible for preparing executive reporting and analysis that is consistent with defined standards and processes.
• Provide technical guidance to staff on claim investigation, reserving evaluation and resolution of claims.
• Partner with analytical team to produce necessary results and trending reports for leadership.
• Evaluate, handle and adjust assigned property or other claims from members and other claimants.
• Manage all aspects of the day-to-day operations of claims production.
• Collaborate with other Claims and business leaders to define and drive enterprise initiatives.
• Provide staff with standards of performance and inform them of job expectations.
• Oversee monitoring and tracking of individual and unit's performance against established productivity and quality metrics.
• Identifying improvement opportunities and solutions through change or modification of existing quality and severity initiatives to improve results, including recommendations to modify Best Practices.
• Assuring proper execution and regulatory/legislative compliance of claim procedures and practices and making process recommendations to ensure full compliance to requirements
• Providing input and participation for government, industry and other related organizations and committees to positively influence claim problems and practices
  
  

Qualifications:

• AMF License Required
• CIP/FCIP designation an asset
• 10 or more years of experience in property claims
• Understanding of legal principles across all national jurisdictions
• 2 – 3 years of management experience
• Experience in training and coaching
• Advanced communication skills
  
  

If you are applying for a position open to candidates across Canada, unless stated otherwise, proficiency in English is required for effective communication with customers, advisors, or employees nationwide.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

Referrals increase your chances of interviewing at Allstate Canada by 2x

Get notified about new Claims Manager jobs in Ontario County, Ontario, Canada.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.