Claims & Mail Operations Specialist

Kids for the Future; Fishers (IN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Health Savings Account

Employee Assistance Program

Job summary

Alacrity Solutions is seeking a Claims Administrator to monitor document flow, manage mail processing, and assist clients and visitors. The role requires greeting visitors, directing inquiries, and handling outgoing mail as part of daily operations.

The position is in-office with standard full-time hours, and requires a high school diploma and strong organizational skills. Evening and weekend availability during storm season may be required.

Qualifications

• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Strong attention to detail.
• Willingness to work evenings and weekends as needed during storm season.

Responsibilities

• Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
• Monitor email and systems for new claims.
• Set up claims in systems.
• Print and mails insurance claims paperwork.
• Upload claim documents to systems.
• Perform administrative and clerical support tasks.
• Perform other projects and tasks as required.

Skills

Interpersonal skills

Customer service

Administrative procedures

Microsoft Office

Attention to detail

Evenings/weekends availability

Education

High school diploma

Job description

Alacrity Solutions is seeking a Claims Administrator to monitor document flow, manage mail processing, and assist clients and visitors. The role requires greeting visitors, directing inquiries, and handling outgoing mail as part of daily operations.

The position is in-office with standard full-time hours, and requires a high school diploma and strong organizational skills. Evening and weekend availability during storm season may be required.