Claims Liaison & Client Advocate (Insurance)

The MJ Companies; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading insurance firm in Phoenix, Arizona is seeking a Claims Assistant to support clients with claim reporting and manage related documentation. The ideal candidate will possess a bachelor's degree, 2-5 years of experience in the insurance industry, and proficiency in Microsoft Office. Strong communication and organizational skills are essential for educating clients about the claim process and managing ongoing claim inquiries. This position offers the opportunity to contribute to a dynamic team and work independently in a supportive environment.

Qualifications

• A minimum of 2-5 years experience in the insurance industry in a Claims or related position.
• Demonstrated skills: sense of urgency, detail-oriented.
• Proven ability to work independently with minimal supervision.

Responsibilities

• Assist clients with claim reporting by collecting relevant information.
• Educate clients on the claim handling process.
• Collaborate with and support the Commercial Claim team.

Skills

Proficient in Microsoft Office Products: Excel, Word, Outlook

Entry level knowledge of property/casualty insurance

Excellent organizational and time management skills

Excellent verbal and written communication skills

Education

Bachelor’s degree in business or related area

Property & Casualty license

Job description

A leading insurance firm in Phoenix, Arizona is seeking a Claims Assistant to support clients with claim reporting and manage related documentation. The ideal candidate will possess a bachelor's degree, 2-5 years of experience in the insurance industry, and proficiency in Microsoft Office. Strong communication and organizational skills are essential for educating clients about the claim process and managing ongoing claim inquiries. This position offers the opportunity to contribute to a dynamic team and work independently in a supportive environment.