Claims Investigator II – Auto, BI & Property

Davies; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan with employer matching

PTO and DTO for exempt/non-exempt

Job summary

Davies North America is hiring a Claims Representative II in Baltimore, MD to manage and resolve substantial claims involving mass transit operations. You will handle investigations, liability assessments, and reserves, reporting to the MTA Claims Supervisor in a fast-paced environment.

The role requires strong attention to detail, organization, and communication skills, with at least two years of relevant claims experience and a high school diploma.

Qualifications

• High School diploma or possession of a high school equivalency certificate.
• Two years of experience handling commercial liability claims with emphasis on mass transit, automobile, and general liability.
• Experience with investigating, settling, and handling automobile property damage, bodily injury, and general liability claims.
• Adherence to the requirements within Section 111 of the Medicare, Medicaid, and SCHIP Extension Act of 2007.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Manage a caseload of approximately 150+ claim files, some with multiple claimants, pertaining to MTA operations liability.
• Perpetual evaluation of reserves for property damage and/or bodily injury claims with exposures of $25,000 or greater (subject to change).
• Investigating claims, issuing timely reports, completing thorough diary reviews, managing litigation, and demonstrating excellent organizational skills.
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together.
• Perform other duties as assigned.

Skills

Mass transit claims

Claim investigation

Property damage

Bodily injury

General liability

Medicare Act compliance

MS Office

Education

High School diploma or equivalent

College degree (preferred)

Tools

Microsoft Office Suite

Job description

Davies North America is hiring a Claims Representative II in Baltimore, MD to manage and resolve substantial claims involving mass transit operations. You will handle investigations, liability assessments, and reserves, reporting to the MTA Claims Supervisor in a fast-paced environment.

The role requires strong attention to detail, organization, and communication skills, with at least two years of relevant claims experience and a high school diploma.