Davies is supporting a key partner in the recruitment of a skilled Bodily Injury/Property Damage Claims Adjuster. This position is ideal for a claims professional with hands‑on experience handling auto property damage, bodily injury, and general liability claims. You will play a critical role in managing, investigating, and resolving claims involving minor property damage as well as more complex bodily injury exposures.
Key Responsibilities
- Manage a caseload of approximately 150–175 active claims.
- Handle auto property damage, bodily injury, and general liability claims from intake to resolution.
- Conduct thorough investigations, including gathering statements, reviewing reports, and evaluating damages.
- Establish and maintain accurate reserves, with most claim files reserved at $25,000 or less.
- Analyze liability, determine coverage, and negotiate settlements where appropriate.
- Interact with claimants, attorneys, internal departments, and other stakeholders professionally and efficiently.
- Prepare clear, timely documentation and maintain organized claim files in accordance with business standards.
- Support the continuous improvement of claims processes and customer service goals.
Qualifications
- 3+ years of experience handling auto property damage, bodily injury, and general liability claims.
- Strong understanding of claims investigation, evaluation, and settlement best practices.
- Ability to manage high-volume caseloads with strong organization and prioritization skills.
- Excellent written and verbal communication skills.
- Experience working with public entities or transit-related risks is a plus (not required).
- Strong analytical, negotiation, and decision‑making abilities.
- On‑site, full‑time position based in Baltimore, MD.
- Collaborative environment within a public‑sector organization committed to safety, service, and community impact.