Claims Governance & Risk Specialist — Flexible Hybrid

BNB Chain; Australia Landing (MS); Hybride; USD 76 000 - 118 000; Plein temps

Résumé du poste

TAL is seeking a Claims Governance & Risk Specialist to join our Australian team. Based in Sydney, Melbourne or Brisbane, you’ll strengthen risk and governance practices across the claims function, enabling confident, compliant decision-making.

You’ll analyse risk trends, drive process improvements, and lead regulatory and audit responses while partnering with stakeholders to uplift controls, training and culture. Join a purpose-driven insurer focused on customers and regulators.

Qualifications

• Experience in risk, compliance or technical claims within a regulated environment.
• Strong understanding of life insurance frameworks, claims handling and regulatory requirements.
• Ability to analyse problems and deliver practical solutions that improve processes and outcomes.
• Confident communicator who can translate technical concepts into clear, meaningful insights.
• Proven ability to influence stakeholders and build strong relationships across all levels.
• Collaborative team player with a proactive mindset and commitment to continuous improvement.

Responsabilités

• Provide risk and governance insights that enable compliant, commercially sound claims decisions
• Identify and address risk trends, delivering recommendations that strengthen claims practices
• Drive continuous improvement by partnering with stakeholders to uplift processes, controls and training
• Enhance complaints outcomes by analysing trends and improving resolution approaches and capability
• Lead regulatory and audit responses, ensuring high-quality outputs and timely issue remediation
• Support risk culture by helping teams identify, manage and monitor risk and compliance effectively

Connaissances

Risk analysis

Regulatory knowledge

Stakeholder management

Communication skills

Regulated environment experience

Description du poste

TAL is seeking a Claims Governance & Risk Specialist to join our Australian team. Based in Sydney, Melbourne or Brisbane, you’ll strengthen risk and governance practices across the claims function, enabling confident, compliant decision-making.

You’ll analyse risk trends, drive process improvements, and lead regulatory and audit responses while partnering with stakeholders to uplift controls, training and culture. Join a purpose-driven insurer focused on customers and regulators.