Claims Clerk

Staffing Solutions Organization LLC (SSO); Winthrop (ME); Hybrid; USD 54,000 - 60,000; Full time

Job summary

Staffing Solutions Organization LLC (SSO) in Winthrop, Maine, is hiring for an administrative support role to assist the adjudicative team with information gathering, medical evidence organization, communications, and case documentation. The position supports claims processing in a fast-paced environment with strong attention to detail.

The role suits candidates with administrative, claims processing, customer service, medical office, or social services experience and offers onsite work

Qualifications

• Strong customer service and communication skills.
• Ability to follow written and verbal instructions.
• Proficiency with Microsoft Office applications and other computer-based systems.
• Ability to review documents for accuracy and completeness.
• Ability to work independently and as part of a team.

Responsibilities

• Contact claimants, healthcare providers, employers, and authorized third parties by phone and mail to obtain medical and vocational documentation.
• Schedule and coordinate medical and psychological consultative examinations as directed by adjudicators and medical consultants.
• Track and document claim-related activities and correspondence.
• Scan, index, and maintain electronic documentation.
• Ensure files are complete, accurate, and organized in accordance with agency requirements.

Skills

Customer service

Communication

MS Office

Document review

Team player

Tools

Microsoft Office

Job description

Posted Wednesday, August 26, 2026 at 4:00 AM

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Location: Winthrop, Maine
Pay Rate: $27.00 per hour
Schedule: Full-Time, 40 Hours per Week
Work Arrangement: Onsite to Start | Hybrid Eligible Upon Successful Training

Position Overview

In this role, you will assist the adjudicative team by gathering information, obtaining and organizing medical evidence, coordinating communications, and maintaining accurate case documentation. While this position does not make disability determinations, it plays a critical role in ensuring claims are thoroughly documented and efficiently processed.

This is an excellent opportunity for candidates with administrative, claims processing, customer service, medical office, or social services experience who enjoy working in a fast-paced environment where attention to detail is essential.

Key Responsibilities

Claims Support & Evidence Collection

• Contact claimants, healthcare providers, employers, and authorized third parties by phone and mail to obtain medical and vocational documentation.

Case Coordination

• Schedule and coordinate medical and psychological consultative examinations as directed by adjudicators and medical consultants.
• Track and document claim-related activities and correspondence.

Records Management

• Scan, index, and maintain electronic documentation.
• Ensure files are complete, accurate, and organized in accordance with agency requirements.

Minimum Qualifications

Candidates should demonstrate:

• Strong customer service and communication skills
• Ability to follow written and verbal instructions
• Proficiency with Microsoft Office applications and other computer-based systems
• Ability to review documents for accuracy and completeness
• Ability to work independently and as part of a team

Preferred Qualifications

The following experience is highly desirable but not required:

• Medical records administration
• Medical terminology
• Disability claims processing
• Insurance, workers' compensation, or claims-related support work
• Electronic document management systems

Knowledge, Skills & Abilities

• Exceptional attention to detail
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information
• Ability to prioritize work and meet deadlines
• Scheduled between 7:00 AM and 5:00 PM
• No on-call responsibilities

Background Check Requirement

The selected candidate must successfully complete a Tier II Social Security Administration background investigation prior to employment.

• Identity verification
• A valid government-issued photo ID that is REAL ID compliant

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.