Claims Associate: Licensing Support & Fast Training

Avenica Inc.; Overland Park (KS); On-site; USD 29,000 - 42,000; Full time

Job summary

Avenica Inc. in Overland Park, KS is seeking a detail-oriented Claims Associate to join a growing insurance claims team. You'll work on the full claims lifecycle from intake and investigation through resolution and settlement, under the guidance of a Team Leader in a fast-paced environment.

This on-site role offers structured onboarding, licensing support for adjuster exams, and a clear path to build expertise in claims. Starting pay is $25.94 per hour DOE with full-time hours.

Qualifications

• 3+ years of professional office, insurance, financial services, legal, call center or similar experience, including high-volume phone correspondence.
• Experience reviewing documentation, applying policies or procedures, and making decisions within defined guidelines.
• Strong analytical skills and attention to detail.
• Customer-focused mindset with a sense of urgency and responsiveness.
• Strong communication skills able to listen effectively and express opinions and concerns diplomatically.

Responsibilities

• Receive claim assignments and review claim and policy information to provide background for investigation; determine extent of policy obligation as applicable.
• Contact, interview, and obtain statements from insureds, claimants, witnesses, physicians, attorneys, police officers, and other relevant parties to secure necessary claim information.
• Evaluate investigation findings to determine extent of insured liability and company obligation under the policy contract.
• Prepare reports on investigations, settlements, claim denials, and individual evaluations of involved parties.
• Settle claims promptly and equitably; obtain releases, proofs of loss, or compensation agreements and issue drafts for payment.
• Administer benefits timely and appropriately; maintain control of the claims resolution process.

Skills

Insurance experience

Analytical skills

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

Avenica Inc. in Overland Park, KS is seeking a detail-oriented Claims Associate to join a growing insurance claims team. You'll work on the full claims lifecycle from intake and investigation through resolution and settlement, under the guidance of a Team Leader in a fast-paced environment.

This on-site role offers structured onboarding, licensing support for adjuster exams, and a clear path to build expertise in claims. Starting pay is $25.94 per hour DOE with full-time hours.