Claims Assistant

200 CRC Insurance Svcs LLC; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid time off

Job summary

CRC Group is seeking a Claims Assistant to provide essential administrative and operational support to the claims department. You will organize claim files, input data, and handle routine communications to ensure timely processing. You will also schedule tasks, maintain documentation, and assist in reporting while upholding internal procedures.

The role emphasizes accuracy, organization, and effective communication in a fast-paced environment within our New York offices.

Qualifications

• High school diploma or equivalent is required.
• Prior administrative experience in insurance, claims, or a related field is preferred.
• Experience with document management and data entry systems is desirable.

Responsibilities

• Organize and maintain claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks for claims staff.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

Skills

Attention to detail

Time management

Organizational skills

Prioritization

MS Office

Communication skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Claims Assistant role is responsible for providing administrative and operational assistance to the claims department, including handling documentation, coordinating communications, and maintaining accurate records to ensure timely claim processing. This position supports claims adjusters and supervisors by facilitating workflow efficiency and compliance with internal procedures.

KEY RESPONSIBILITIES

• Assist in organizing and maintaining claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent is required.
• Prior administrative experience in insurance, claims, or a related field is preferred.
• Experience with document management and data entry systems is desirable.

FUNCTIONAL SKILLS

• Attention to detail in data entry and documentation management.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in basic computer applications including MS Office Suite.
• Effective communication skills for internal and external interactions.

The annual base salary for this position is $60,000 - $80,000.

General Description of Available Benefits for Eligible Employees of CRC Group

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• AD&D insurance
• Tax-advantaged savings accounts
• 401(k) plan with company match
• Paid time off programs
• Company holidays
• Vacation and sick days
• New parent leave
• Restricted stock units
• Deferred compensation plan

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

CRC Group is a Drug Free Workplace.

EEO is the Law.

Pay Transparency.

Nondiscrimination Provision.

E-Verify.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.