Claims Supervisor

400 AmRisc LLC; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

CRC Group seeks an experienced Claims Operations Manager to direct a team of Claims Examiners in Fort Worth, TX. You will oversee claims handling, ensure regulatory compliance, and mentor staff while expanding trainee programs.

The role requires extensive property claims experience, an Associate's degree or higher, and an active Adjusters License. Preference given to bilingual candidates and those with a Bachelor's degree or designated insurance credentials.

Qualifications

• Eight years related experience, 1-3 of which to include management experience in property claims.
• Fluency in Spanish preferred.
• Associate’s degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school.
• Bachelor’s degree (B.A. or B.S.) preferred; active insurance designation is a plus.

Responsibilities

• Manage the Claims Examiner team and oversee performance.
• Review new losses assigned to the Claims Examiner team.
• Provide technical direction and ensure timely, accurate documentation of claims.
• Ensure actions comply with company guidelines and insurance regulations.
• Extend settlement authority on claims beyond an Examiner’s authority.
• Assist with hiring, training, coaching, and mentoring staff.
• Develop and execute the Wellington Claims Trainee program.
• Participate as an instructor and monitor program quality.
• Audit claim files against company standards and document conclusions.
• Collaborate with other units to analyze and improve program performance.

Skills

Claims management

Spanish language

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Adjusters License

Job description

The position is described below.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st Shift (United States of America)

Through technical direction and oversight, the incumbent is responsible for managing and analyzing claims handling activities for Claims Examiners; ensuring compliance with legal and regulatory requirements and Company standards.

KEY RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Effectively manage assigned team of Claims Examiners and performance of same.
• Review all new losses assigned to Claims Examiner team.
• Provide effective technical direction and ongoing guidance, ensuring timely and accurate documentation of claims activities.
• Ensure all actions taken are consistent with Company guidelines, insurance industry regulations, and best practices.
• Extend settlement authority on claims exceeding an Examiner’s authority.
• Assist with hiring, training, coaching, and mentoring Claims Department personnel.
• Assist in the development and execution of the Wellington Claims Trainee program.
• Participate as an instructor and monitor quality of same.
• Participate in the audit process by reviewing performance on individual claim files against Company standards, arriving at a reasonable, accurate, and clearly documented conclusion.
• Interface with other units within the Company to analyze and improve program performance.

QUALIFICATIONS

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Eight years related experience, 1-3 of which to include management experience in property claims.
• Associate’s degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school.
• Adjusters License for states in which the Company conducts business.

Preferred Qualifications:

• Bachelor’s degree (B.A. or B.S.) from a four-year college or university.
• Completion of a major insurance designation, or actively pursuing insurance related courses.
• Fluency in Spanish preferred.

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional.

Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support.

Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.

CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.

Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

CRC Group is a Drug Free Workplace.

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Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.