Claims Assistant

CRC Group; New York, Northern (NY, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Job summary

CRC Group is seeking a Claims Assistant to provide administrative and operational support to the claims department. The role involves organizing claim files, data entry, coordinating communications, and maintaining records to ensure timely processing.

The position supports adjusters and supervisors by improving workflow efficiency and regulatory compliance. Qualified candidates have a high school diploma or equivalent and administrative experience in insurance or related fields is preferred.

Qualifications

• Attention to detail in data entry and documentation management.
• Ability to prioritize tasks and work in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency with MS Office Suite.

Responsibilities

• Assist in organizing and maintaining claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

Skills

Attention to detail

Data entry

MS Office proficiency

Organization & time management

Effective communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place. The Claims Assistant role is responsible for providing administrative and operational assistance to the claims department, including handling documentation, coordinating communications, and maintaining accurate records to ensure timely claim processing. This position supports claims adjusters and supervisors by facilitating workflow efficiency and compliance with internal procedures.**KEY RESPONSIBILITIES:**Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Assist in organizing and maintaining claim files and supporting documentation. • Input and update claim information into internal systems accurately. • Handle routine correspondence and follow-up requests related to claims status. • Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff. • Ensure compliance with departmental guidelines and regulatory requirements. • Assist in preparing reports and summaries for claims activity tracking. • Provide general administrative and clerical support to the claims team.**EDUCATION AND EXPERIENCE**The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.• High school diploma or equivalent is required. • Prior administrative experience in insurance, claims, or a related field is preferred. • Experience with document management and data entry systems is desirable.**CERTIFICATIONS / LICENSES / REGISTRATIONS**• No specific certifications, licenses, or registrations are required.**FUNCTIONAL SKILLS**• Attention to detail in data entry and documentation management. • Ability to prioritize tasks and work effectively in a fast-paced environment. • Strong organizational and time management skills. • Proficiency in basic computer applications including MS Office Suite. • Effective communication skills for internal and external interactions. The annual base salary for this position is $60,000 - $80,000.**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.***CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.***