Claims Advocate I: Launch Your Insurance Career

Cross Insurance; Riverside (CT); On-site; USD 55,000 - 65,000; Full time

Job summary

Cross Insurance is seeking an entry-level Claims Advocate I to join our Claims Department. The role focuses on assisting with personal and commercial claims, delivering exceptional customer service, and ensuring accurate documentation throughout the process.

The ideal candidate will have strong organization, multitasking, and communication skills, with a commitment to a positive client experience. This is a great starting point for a long-term career in the insurance industry.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Receive and process incoming personal and commercial lines claims.
• Input claim information into agency management systems and portals.
• Document activity, communications, and status updates thoroughly.
• Contact carriers to report claims and ensure proper setup.

Skills

Organizational skills

Time management

Verbal & written communication

MS Office (Outlook, Word, Excel)

Education

Bachelor's degree in business/insurance/communications or related field

Tools

Agency management systems

Carrier portals

Job description

Cross Insurance is seeking an entry-level Claims Advocate I to join our Claims Department. The role focuses on assisting with personal and commercial claims, delivering exceptional customer service, and ensuring accurate documentation throughout the process.

The ideal candidate will have strong organization, multitasking, and communication skills, with a commitment to a positive client experience. This is a great starting point for a long-term career in the insurance industry.