Claims Adjuster Trainee

Progressive Insurance; Connecticut; Hybrid; USD 60,000 - 64,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Life insurance

Paid time off

Volunteer time off

Parental & family leave

Military leave & pay

Career development & tuition

Job summary

Progressive Insurance invites applications for a claims adjuster trainee to learn how to help customers get back on the road after an accident. This hybrid role blends in-office days with remote work, and you’ll manage a full case load from start to finish under supervision, with training across the claims process.

You’ll work from Farmington, CT, reside within 30 miles of the Farmington office, and receive in-depth training on property damage and insurance contracts, plus coaching from leaders

Qualifications

• Must-have Qualifications describing experience and education requirements.

Responsibilities

• Determine coverage.
• Determine liability (who’s at fault for the damages).
• Interview customers, claimants, and witnesses.
• Partner with appraisers/estimators to manage vehicle repairs.
• Negotiates with customers and other insurance carriers and resolve claims.

Education

Three years of work experience

Bachelor’s degree

Two years work experience and an associate degree

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiates with customers and other insurance carriers and resolve claims

You must reside within 30 miles of Progressive's Farmington, CT Claims office at 30 Batterson Park Rd, 2nd Floor, Farmington, CT 06032

Must-have Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree

Schedule

• Training: Monday through Friday, 8:00am - 5:00pm
• After training: Monday through Friday, 9:00am - 6:00pm

Location: Farmington, CT. You must reside within 30 miles of Progressive's Farmington, CT Claims office at 30 Batterson Park Rd, 2nd Floor, Farmington, CT 06032

Compensation

• $59,500 - $63,500/yearly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.