Claims Administrative Support Specialist

Progressive; Savannah (GA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Paid time off

Career development

Onsite gym

Job summary

Progressive is seeking a claims administrative support specialist for its Savannah, GA office. This in-office role supports the claims branch with essential administrative tasks and may involve direct interaction with customers and medical providers by phone or in person when applicable.

Hours are Monday–Friday, 8:00 AM–5:00 PM, with compensation ranging from $17.83 to $22.30 per hour. Benefits include a 401(k) with company match, medical/dental/vision, paid time off, and career development

Qualifications

• High School diploma/GED or higher and a minimum of one year of administrative or clerical support experience
• One year post-secondary education can substitute for experience

Responsibilities

• Provide administrative support to Progressive claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Maintain organized files and assist in routine claim processing as needed

Skills

Proficiency using office equipment

Organizational skills

Multi-tasking

Team-oriented communication

Customer service

Education

High School diploma or GED

One year post-secondary education

Job description

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

This is an in-office position reporting to Progressive's Savannah office Monday - Friday 8:00 AM - 5:00 PM.

Location:

400 Mall Blvd, Suite D, Savannah, GA 31406

Compensation

• $17.83 - $22.30/hourly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations [delete if not applicable to location]

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.