Claims Admin Specialist

Greater New York Insurance Companies; New York (NY); On-site; USD 32,000 - 66,000; Full time

Benefits offered by this job

Annual discretionary bonus

Job summary

Greater New York Insurance Companies seeks a detail-oriented administrative assistant to support the Claims Department. You will answer phones, manage mail, use ImageRight/WINS, and handle invoicing and file sharing.

Responsibilities include FNOL setup, HIPAA authorizations, and coordinating exams. The role requires basic MS Office skills, strong communication, and teamwork in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• 1–2 years of administrative experience preferred.
• Knowledge of Microsoft Office 365 is required.
• Experience with ImageRight and WINS a plus.

Responsibilities

• Answer phones, route calls and take messages.
• Prepare and mail correspondence (Overnight, regular, and certified).
• Use ImageRight, WINS and Microsoft applications (Outlook, Word & Excel).
• Process and review invoices.
• Open, prep, sort and scan mail into ImageRight.
• FNOL claim setup and related workflow (coverage, incident/claim setup, ISO entry, lawsuit setup, broker acknowledgements, tasks to examiners).
• Submit HIPAA authorizations and import records via MCS portal and ImageRight file.
• Process Summons & Complaints.
• Redact policies in ImageRight.
• Share GNY’s files with third parties via OneDrive.
• Set up Independent Medical Exams.
• Back up main switchboard; participate in special projects.

Skills

Strong written and verbal comms

Customer service

Team player

Task prioritization

Communication skills

Education

High School diploma

Tools

ImageRight

WINS

Microsoft Office 365

Job description

Greater New York Insurance Companies seeks a detail-oriented administrative assistant to support the Claims Department. You will answer phones, manage mail, use ImageRight/WINS, and handle invoicing and file sharing.

Responsibilities include FNOL setup, HIPAA authorizations, and coordinating exams. The role requires basic MS Office skills, strong communication, and teamwork in a fast-paced environment.