Claims Assistant - NY

Paycom - ATS; New York (NY); Hybrid; USD 32,000 - 66,000; Full time

Job summary

GNY is seeking a Claims Assistant in New York (hybrid) to support the Claims Department. You will handle phones, mail, scans, and invoicing while assisting with FNOL setups and HIPAA-related tasks. Proficiency in ImageRight and WINS helps you excel in this role.

The position requires a High School diploma and 1–2 years of admin experience, with strong Microsoft Office 365 skills. Teamwork, urgency, and clear communication are essential to success in a dynamic environment.

Qualifications

• High School diploma or equivalent required.
• 1–2 years administrative experience preferred.
• Knowledge of Microsoft Office 365 required; ImageRight and WINS a plus.

Responsibilities

• Answer phones, route calls, and take messages.
• Prepare and mail correspondence (including overnight, regular, and certified).
• Use ImageRight, WINS, and MS Office apps (Outlook, Word, Excel).
• Process and review invoices.
• Open, prep, sort, and scan mail into ImageRight.
• Set up FNOL claims and related workflows.

Skills

Communication

Customer service

Teamwork

Task prioritization

Problem solving

Education

High School diploma

Tools

ImageRight

WINS

Microsoft Office 365

Outlook

Word

Excel

OneDrive

MCS portal

Job description

# Claims Assistant - NYHybrid • NEW YORK HEADQUARTERS - NEW YORK, NY 10118## OverviewPosition TypeFull TimeCategoryAdmin - Clerical## Description**Position Summary**: Responsible for daily administrative tasks to support the Claims Department. Functions include answering phones, scanning to (IMAGERIGHT) system, faxing, opening and sorting mail, and various miscellaneous support tasks.### Essential Duties and Responsibilities:* Answer phones, route calls and take messages.* Prepare and mail correspondence. (Overnight, regular, and certified)* Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel).* Process and review invoices* Open, prep, sort, and scan mail into IMAGERIGHT.* FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners.* Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file.* Process Summons & Complaints* Redact policies in ImageRight* Share GNY’s files with third parties via OneDrive* Set Up Independent Medical Exams* Back up main switchboard as needed.* Participates in special projects and performs additional duties as required.##### Qualifications### **Education and Experience:*** High School diploma or equivalent required.* 1-2 years administrative experience preferred.* Knowledge of Microsoft Office 365 required.* Experience with ImageRight and WINS a plus.### **Skills:*** Strong written and verbal communication skills.* Strong customer service and interpersonal skills.* Able to work as part of a team.* Capable of prioritizing various tasks and complete assignments with a sense of urgency.* Ability to think creatively and develop strategies to solve claim issues.The salary range for this role is $32,300 - $65,700. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.