Claims Admin & Customer Support Specialist

Progressive; Chattanooga (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision coverage

Wellness & mental health programs

Health care FSA/HSA & life insurance

Paid time off including volunteer time

Job summary

Progressive in Chattanooga, TN is seeking a claims administrative support specialist to back our claims branch offices with essential admin tasks and customer interactions. This in-person, in-office role follows a standard Monday–Friday schedule from 8:00 AM to 5:00 PM.

You will perform clerical duties, coordinate communications with customers and medical providers, and support daily operations within the claims team. The position offers competitive compensation and robust benefits.

Qualifications

• High School diploma/GED or higher with a minimum of one year of administrative or clerical support experience.
• OR one year of post-secondary education.

Responsibilities

• Provide essential administrative support for claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Support the coordination of administrative tasks to ensure smooth operation.

Skills

Office equipment

Organizational skills

Multi-tasking

Communication & teamwork

Customer service & follow-up

Education

High School diploma/GED

Tools

Office equipment

Job description

Progressive in Chattanooga, TN is seeking a claims administrative support specialist to back our claims branch offices with essential admin tasks and customer interactions. This in-person, in-office role follows a standard Monday–Friday schedule from 8:00 AM to 5:00 PM.

You will perform clerical duties, coordinate communications with customers and medical providers, and support daily operations within the claims team. The position offers competitive compensation and robust benefits.