Claims Adjuster I

U-Haul; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug plans

Dental & Vision plan with hearing care

Onsite medical clinic

New indoor fitness gym

Get Fit Gym Reimbursement Program

Registered Dietitian Program

WeightWatchers®

CVS Virtual Care

U‑Haul Kids Program

24‑Hour Nurse Line

Wellness Program

Mindset App Reimbursement

Pet Insurance & Wellness plans

Career stability

Opportunities for advancement

Tuition Reimbursement Program

Online courses at U‑Haul University

401(k) Savings Plan

ESOP

Company‑paid life insurance

Volunteer eap

Job summary

Repwest Insurance in Phoenix, AZ is seeking a Claims Adjuster to join our on-site team. You will investigate property damage claims, evaluate coverage and liability, and negotiate fair settlements while delivering exceptional customer service.

Responsibilities include documenting activities, assessing damages, maintaining productivity, and ensuring timely claim resolution. A high school diploma is required, and you must obtain an Arizona Adjuster License within 30 days.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• On-site work in Phoenix, AZ, Monday through Friday, 8 hours per day.

Responsibilities

• Investigate coverage, liability, and claim validity.
• Assess damages and evaluate claim values for fair settlements.
• Negotiate settlements with customers, vendors, and involved parties.
• Document claim activities and ensure timely resolution.
• Maintain productivity and quality standards per company expectations.

Skills

Attention to detail

Analytical thinking

Customer service orientation

Negotiation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located at our corporate campus in Phoenix, AZ.

Repwest Insurance is seeking a Claims Adjuster to join our team in Phoenix, Arizona. This is a full-time, in-office position responsible for handling truck, trailer, and storage property damage claims.

As a Claims Adjuster, you will investigate, evaluate, negotiate, and resolve property damage claims while providing exceptional customer service throughout the claims process.

Key Responsibilities

Responsibilities include, but are not limited to:

• Conduct thorough investigations to determine coverage, liability, and claim validity.
• Assess damages and evaluate claim values to facilitate fair and timely settlements.
• Negotiate claim settlements with customers, vendors, and other involved parties.
• Maintain productivity and quality standards in accordance with company expectations.
• Document claim activities accurately and ensure timely claim resolution.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to work on-site in Phoenix, AZ, Monday through Friday, for a minimum of 8 hours per day.

What We’re Looking For

The ideal candidate is detail-oriented, analytical, and customer-focused, with strong communication and negotiation skills. They are able to investigate claims thoroughly, make sound decisions, manage multiple priorities, and maintain accurate documentation while delivering excellent customer service.

U‑Haul Offers

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers®
• CVS Virtual Care
• U‑Haul Kids Program
• 24‑Hour Nurse Line
• Wellness Program (HealthierYou initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U‑Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company‑paid life insurance
• Voluntary life insurance options
• Short-Term and Long‑Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey's SmartDollar® Financial Wellness Program
• U‑Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• YouMatter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U‑Haul Mothers Program (Paid maternity leave)