Claims Adjuster I

U-Haul Co. of South Carolina; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision plan with hearing care

Onsite medical clinic

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick time

U‑Haul University® courses

Job summary

Repwest Insurance is seeking a detail-oriented Claims Adjuster to join our Phoenix team. This fully onsite role handles truck, trailer, and storage property damage claims, requiring investigation, evaluation, and negotiation to achieve fair settlements while delivering excellent customer service.

The ideal candidate will be analytical, communicate effectively, and maintain thorough documentation throughout the claims process.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to work on-site in Phoenix, AZ, Monday through Friday, for a minimum of 8 hours per day.

Responsibilities

• Conduct thorough investigations to determine coverage, liability, and claim validity.
• Assess damages and evaluate claim values to facilitate fair and timely settlements.
• Negotiate claim settlements with customers, vendors, and other involved parties.
• Maintain productivity and quality standards in accordance with company expectations.
• Document claim activities accurately and ensure timely claim resolution.

Skills

Detail-oriented

Analytical

Customer service

Negotiation

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location: 2721 N Central Ave, Phoenix, Arizona 85004 United States of America

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located at our corporate campus in Phoenix, AZ.

Repwest Insurance is seeking a Claims Adjuster to join our team in Phoenix, Arizona. This is a full-time, in-office position responsible for handling truck, trailer, and storage property damage claims.

As a Claims Adjuster, you will investigate, evaluate, negotiate, and resolve property damage claims while providing exceptional customer service throughout the claims process.

Key Responsibilities:

Responsibilities include, but are not limited to:

• Conduct thorough investigations to determine coverage, liability, and claim validity.
• Assess damages and evaluate claim values to facilitate fair and timely settlements.
• Negotiate claim settlements with customers, vendors, and other involved parties.
• Maintain productivity and quality standards in accordance with company expectations.
• Document claim activities accurately and ensure timely claim resolution.

Qualifications:

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to work on-site in Phoenix, AZ, Monday through Friday, for a minimum of 8 hours per day.

What We're Looking For:

The ideal candidate is detail-oriented, analytical, and customer-focused, with strong communication and negotiation skills. They are able to investigate claims thoroughly, make sound decisions, manage multiple priorities, and maintain accurate documentation while delivering excellent customer service.

U ‑ Haul Offers:

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers®
• CVS Virtual Care
• U‑Haul Kids Program
• 24‑Hour Nurse Line
• Wellness Program (HealthierYou initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U‑Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company‑paid life insurance
• Voluntary life insurance options
• Short-Term and Long‑Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey's SmartDollar® Financial Wellness Program
• U‑Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• YouMatter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U‑Haul Mothers Program (Paid maternity leave)

#LI-LS1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.