Claims Adjuster I

U-Haul International, Inc.; Omaha (NE); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Disability insurance

Paid holidays & vacation

Tuition Reimbursement Program

U-Haul University

Job summary

U-Haul International, Inc. seeks a Claims Adjuster I for an onsite position in Omaha, Nebraska. The role involves investigating, evaluating, and settling claims related to vehicle damage and customers' property, under the direction of the Claims Supervisor.

Responsibilities include obtaining authority to pay larger claims, following established procedures, and preserving information integrity. The job offers extensive employee benefits and growth opportunities within the company.

Responsibilities

• Investigates and evaluates claims arising from vehicle and property damage.
• Coordinates settlement decisions (denial, compromise or payment) under supervision.
• Maintains integrity of proprietary information.
• Handles medical, dental, and vision plan inquiries and enrollment as part of benefits.
• Participates in on-the-job training and opportunities for advancement.

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located in Omaha, Nebraska.

Under the direction of the Claims Supervisor, the Claims Adjuster I is responsible for the investigation, evaluation, and settlement (either by denial, compromise or payment) of claims arising from physical damages to vehicles, property of customers and third parties (property damage claims, small bodily injury claims and limited personal injury protection).

Job Duties:

• Obtains necessary authorization from the Claims Supervisor to pay claims in excess of authority.
• Performs a variety of duties which require in-depth knowledge of risks under management, product offered, and insurance investigation techniques working within the claim's office.
• Must maintain integrity of proprietary information.
• Medical insurance
• Dental & Vision plan with hearing care discounts
• CVS Virtual Care
• 24-Hour Nurse Line
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey's SmartDollar® Financial Wellness Program
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U-Haul Mothers Program (Paid maternity leave)

#LI-LS1

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.